Shipping Times and Costs for International Orders
CaseOh's fanbase spans the globe - and getting your hands on official merch shouldn't stop at a border. Here's the real deal on shipping times and costs for international orders.
Standard Shipping
Most international orders ship via standard postal service. Delivery typically takes 10-20 business days depending on your location. Europe and Asia usually land in the 12-16 day window, while Australia and South America can push closer to 20. Tracking is included, so you can watch your hoodie cross the ocean.Shipping Costs
Rates vary by weight and destination. A single t-shirt to Canada or the UK runs about $15-$18 USD. A hoodie plus a couple of accessories jumps to around $25-$35. The checkout calculator shows exact costs before you pay - no surprise charges.Expedited Options
If you need it faster, DHL or FedEx offers 5-8 business days to major cities. Costs are higher (around $40-$60 for a tee), but you get priority handling and door-to-door tracking. This is the move if you're ordering for a livestream premiere or birthday.Pro tip: Combine items into one order. Our fulfillment system batches items when possible, and you save on per-item shipping fees.
Sizing Tips for International Fans
Merch sizing is US-based, which means international fans often guess wrong. Let's fix that.
Understanding US Sizes
CaseOh's merch uses standard unisex sizing. A US Medium fits a chest of 38-40 inches and a length of 28 inches. Compared to European sizing, that's roughly a Large in UK/AU and a 48-50 in EU. Asian sizing runs smaller - a US Medium translates to XXL or 3XL in many Japanese or Korean charts. Always check the size chart on each product page.Key Measurements to Take
Grab a measuring tape and check:- Chest: Measure around the fullest part, keeping tape level.
- Length: From the highest point of the shoulder to the bottom hem.
- Sleeve: From shoulder seam to cuff.
Common mistake: Going by your typical shirt size in your country. The CaseOh oversized hoodie (Product #1024) is designed with a relaxed fit - if you normally wear a US Medium, choose Small if you want a closer fit.
Shrinkage Warning
Cotton-poly blends shrink about 3-5% in the first wash. If you're between sizes, size up. I always tell fans: "Cotton shrinks, your hype doesn't - so give the fabric a little room."Customs and Duties on International CaseOh Merch
This is where orders get stuck. Let's clear it up.
What You'll Pay
Customs fees vary by country. The EU charges VAT on imports over a certain value - for most countries, that's around $25 USD. The UK has a 20% VAT on goods over £135. Canada applies duties plus 13% HST on items over $20 CAD. Australia collects 10% GST on purchases over AUD 1000, but smaller orders typically pass through duty-free.How It Works
When your package arrives, customs hold it until you pay the fee. You'll receive a notice (email or mail) with the amount and payment link. The carrier (USPS, DHL, etc.) often collects the fee on delivery. You can prepay via some carriers to expedite.Who Is Responsible
You, the buyer. CaseOh's store ships with the declared full value, so customs will assess fees based on that. We don't mark items as gifts - that's illegal and risks confiscation. Always check your country's customs website for current thresholds.Pro tip: For high-value orders, choose DHL or FedEx. They pre-clear customs and handle fees online, saving you the trip to the post office.
How to Order CaseOh Merch from Outside the US
Ordering is simple, but there are a few international-specific steps.
Step 1: Browse the Store
Head to the CaseOh Merch Store. Use the filter to see all products - no restrictions for international customers. Every product shows estimated shipping to your country in the sidebar.Step 2: Add to Cart and Checkout
Pick your items and sizes. When you hit checkout, enter your full shipping address - including the correct postal code and country. Our system validates international addresses in real-time.Step 3: Review Shipping Costs
The order summary will display the exact shipping cost. No hidden fees. You'll also see estimated delivery dates based on your selection.Step 4: Pay and Confirm
Payment methods: Credit card, PayPal, Apple Pay, and Google Pay. All are accepted for international orders. After payment, you'll receive a confirmation email with your order number and tracking link.Common mistake: Using a US forwarding address without checking customs thresholds. Forwarding adds 5-10 days and can trigger double duties. Better to ship direct.
Common Mistakes to Avoid
- Ignoring the size chart: Relying on your local size leads to returns. Always measure.
- Choosing the slowest shipping to save $5: It's tempting, but slower options lack tracking and take 25-40 days. Spend the extra $3 for tracking.
- Not calculating VAT: I've seen fans stunned by a $30 customs bill on a $40 hoodie. Know your country's threshold before ordering.
- Using a fake name or address: Customs needs a real person. Use your legal name to avoid delays.
- Ordering during peak seasons: Holiday months (Nov-Jan) add 5-10 days to delivery. Plan ahead or pay for expedited.
Pro Tips from the Community
- Join the CaseOh Discord: Fans share real-time shipping reports. A EU fan reported 8-day delivery to Germany using DHL Express. Another in Brazil noted 18 days via standard mail. Use their intel.
- Pre-pay customs when possible: DHL offers online payment. Do it before the package arrives - saves 2-3 days in customs limbo.
- Order multiple items together: A single hoodie and tee to Australia cost $22 shipping. Two separate orders cost $15 each. Combine and save $8.
- Check if your country has a low-value threshold: Japan exempts duties under 10,000 yen (around $70 USD). Keep your order below that to dodge fees entirely.
FAQ
How long does international CaseOh merch shipping take?
Standard shipping takes 10-20 business days. Expedited options like DHL deliver in 5-8 business days. Tracking is always included.Will I have to pay customs fees on my CaseOh merch?
Possibly. Customs and duties depend on your country's import laws. Check your local tax authority for thresholds. The store declares the full order value.What is the best shipping method for international orders?
DHL Express is the fastest and includes pre-clearance. Standard mail is cheaper but slower. If speed matters, choose expedited.How do I find the right size for CaseOh merch from outside the US?
Measure your chest and length, then compare to the product size chart. US sizes run larger than European and Asian sizes. When in doubt, size up.Can I return or exchange an international order?
Our contact page handles all inquiries. Returns are accepted within 30 days of delivery, but international return shipping is the buyer's responsibility.Key Takeaways
- International shipping to most countries takes 10-20 business days standard, 5-8 with expedited.
- Always check the size chart - US Medium is not the same as EU Medium.
- Customs fees vary by country; know your local thresholds before ordering.
- Use DHL for faster delivery and pre-cleared customs handling.
- Combine orders to save on shipping costs.
